The
Answers :
What
is the average time from placing an order at Australianmadegoods.com
(Sheepskindirect.com), to receiving my order?
In
the USA, our estimated
shipping time is currently 7 days from
placing your order to having it arrive at your doorstep.
In the UK, Australia, and the rest of the world,
our estimated shipping time is currently
14 days from placing the order to having
it arrive at your doorstep.
We maintain great stocks for our products and receive weekly
shipments in our warehouses, but as demand for some products
can sometimes far exceed supply, we are sometimes temporarily
our of stock of some sizes. If we are out of stock, we will
let you know that it is backordered as soon as we process
your order.
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Will
there be any other costs for my order, taxes, duties, etc?
For
all our USA customers you will see the exact cost on the order
form as you check out. For our international customers, we strongly
encourage you to check your with your countries customs department
to see if there will be any duties due when your order arrives
(most have a web site where you can check as you are reading
this page). USA & Australian customers: Your total includes
duties, taxes etc so there will be nothing further to pay. UK
and all other customers: Most styles and sizes of Sheepskin
Boots are subject to duties and taxes. This is usually calculated
on the actual total including freight and will be due on delivery.
AustralianMadeGoods.com
is not responsible for duties and taxes as there may be some
taxes and duties (Ohio state tax and various taxes for some
countries outside the United States). The customer is responsible
for these fees.
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What
size do I put on my order form?
Sheepskin
boots are always made in full sizes. For accuracy purposes,
we ask you to select your USA or UK/Aust. shoe size &
if you always wear a 1/2 size, Round
Up to the next size. If you sometimes wear
the smaller, full size Round
Down, remember sheepskin boots should be
snug at first as they will stretch slightly as they wear
in.
We have an awesome return policy (see Exchanges
& Returns) so should your sheepskin boots
not fit quite right, we will send you a replacement pair
as quickly as possible.
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What
if my order doesn't fit right?
We
have an awesome return policy ( see Exchanges
& Returns) so should your sheepskin boots
not fit quite right, we will send you a replacement pair
as quickly as possible.
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How
safe is my information on your web site?
Very
safe. We use our online store to receive your payment information.
Every time you send us your credit card number and your
billing and shipping information, we use the industry-standard
Secure Sockets Layer (SSL) technology to prevent the information
from being intercepted. If you still are not comfortable
using your credit card online, you can still order by calling
us or using our secure fax. Additionally, as a member of
the Better Business Bureau, PJB International, Inc. abides
by honest business principles, ethics, and promises that
your information is kept safe and secure.
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Why
is it when I go to buy something it takes me to Sheepskindirect.com?
Sheepskindirect.com
is the main online shopping cart for PJB International,
Inc. By having one centralized shopping cart, you as a customer,
will always have one central place on the internet to get
information on your orders, and the latest sheepskin products
available. Our online shopping cart has highest possible
security for your credit card transactions, as well as advanced
order tracking which allows you to check on the progress
of your order from the comfort of your home or office. Sheepskindirect.com
focuses on bringing a wide variety of sheepskin products.
From hats, gloves, sheepskin boots, and coats, Sheepskindirect.com
allows you the customer the ability of seeing a wide variety
of sheepskin products from all around the world.
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